Calculating Shipping for Orders outside UK Mainland

Shipping charges for orders going outside the UK Mainland are now calculated automatically in your shopping cart. This enables you to see instantly how much you will be charged and gives you the opportunity to edit your cart to get the most from your shipping charge. Shipping to UK Highlands and Islands is calculated by weight, size and value of order, and there is only an extra charge if the order has to be sent by courier rather than Royal Mail. All orders going outside the UK are charged at cost  taking into account the weight and size of the items you order and with an allowance for the packaging. For a full list of shipping price bands for all countries, please see our shipping info pages.

Once you have added the items you want, go to your Cart. Here you will see everything you have ordered and the price. 

If you are logged in, the correct country should already be filled out. If you are not logged in yet, either log in, or select the your country from the drop down list and press 'Update Cart' (the 'Proceed to Secure Checkout'  button  will turn to a blue 'Update Cart' button when you make a change to your cart).   

  

 

You will then be able to see the shipping charge for those items to your country. If you are outside the EU, the VAT will also be deductd from the prices. In the example below the shipping charge for some oil paints and canvas boards going to Canada is £38.69.

 

As all shipping is calculated by the size and weight of the parcel, you can see from this cart that the reason for the high shipping charge is probabley becuase of the canvas boards which are large and heavy. If you want to try to reduce the shipping charge you are paying, you can try removing things from your basket and see how that affects your shipping charge. You can see that if we remove the canvas boards from this cart, the shipping charge is significantly reduced:

 

Once you are happy with the shipping price, you can even see if you can add any more items for the same price. Just try adding and removing items until you are happy with your order. 

In the example below, you can see I have been able to add an extra tube of paint, and two brushes for the same shipping charge. 

 

If what you add is to large or heavy it could tip the shipping charge into the next band. If this happens, simply delete the item from your cart by pressing the x. In the example below, I added another Monarch brush in a larger size to the order, but this has now pushed the shipping charge into the next price band of £7.90.

 

Once you are happy with your order you can click on the 'Proceed to Secure Checkout' button to place your order.

The shipping calculator can work out the shipping charges for most orders. However, certain large or heavy items may still require a shipping quote to be manually calculated. If this is the case you will see a notice to let you know. You can place the order and we will email you a shipping quote. You will not need to enter your payment details until you have confirmed the shipping charge. In the example below the shipping charge for a canvas carton to France would have to be manually calculated.

 

 

Prohibited  Items

 

Certain items, such as large studio easels, cannot be shipped to some countries, and flammable liquids and aerosols cannot be shipped ouside the UK. If you have a prohibited item in your shopping cart when you go to the checkout there will be a notice to let you know and you will not be able to proceed to the checkout until you have removed the item.